Certain voices take up residence in my brain. Lykke Li is one. Tracey Thorn another. And, Karla Bonoff.

Listening to KCRW’s stream recently, a familiar voice wafted through my office. Again, and again. That voice. Who?

Ah, KCRW’s playlist, that’ll do it. School of Seven Bells. 2010 The Majestic Theater. The photo above.

“Open your eyes…” [1]

A beautiful voice.

I wondered what had become of them. Their tale was more than I expected. Benjamin Curtis [2], holding a beer in the photo, passed away in late 2013, age 35.

Could it really have been five years?

I found this voice to be a poignant reminder of other friends suffering with health issues. Our “time of grace” on earth passes quickly.

[1] Open Your Eyes Track.

[2] Wikipedia on Benjamin Curtis.

Wikipedia.

Apologies for some flaws in this hand held panoramic image.

Mathew Ingram:

Some publishers have seen traffic from Facebook plummet by 40%, which reinforces the risks of handing control over your audience to the social network.

A growing number of online publishers including giants like BuzzFeed have come to rely on Facebook for a significant part of their traffic—in some cases as much as 60% of it. Mostly, it’s a win-win relationship with Facebook FB providing reach and a share of advertising revenue in exchange for a supply of engaging material. But every now and then, we get a glimpse behind the curtain at just how much power that relationship gives Facebook, and the consequences if it changes its mind.

Square’s roadshow video, as seen on my iPad Air 2……
 
 Rather ironic for Square….. A company that features modern devices on their home page.
 

I appreciate the Post Office.

Beyond delivering Christmas Cards, bills, junk mail and the occasional package, I find their personnel to be cheerful and helpful. I also use the post office for the occasional shipment, perhaps a lens sold on ebay.

And, so it was recently, that I shipped a used lens to a buyer in a major city. The buyer messaged me, requested and paid for overnight shipping.

Regrettably, the small box was not delivered the next day, nor, the next. Rather, it arrived three days after shipment, despite paying for overnight service.

“You can probably get a shipping refund”, so said a post receipt buyer’s message. Indeed. I returned to the post office’s website and found that while they would refund my shipping fees, collecting same required a visit to a nearby post office.

And, so it was, on a recent Wednesday that I journeyed to the nearest post office over lunch, expecting long lines and wasted time.

This time, however, there were three attendants and just one customer.

I was summoned to one of the attendants and sought my refund – receipt and tracking number in hand. “Oh, I have to have my manager approve that”. The Post Office is not in a great position to give money back. Wait, let’s see what happened here. Your box sat in Milwaukee for a day. They did not do their job. This should come out of their salary. People need to do their jobs. There’s no excuse for this”.

During this soliloquy, another customer appeared, this time a retiree seeking a form H-2412Mxd (I don’t recall the name), “the one that turns off junk mail”. “I am tired of receive all of this junk mail”.

My attendant responded: “that junk mail keeps your rates low. I don’t support turning it off”. Another attendant knew the form of which he spoke. Evidently rarely used, it required a photo copy and several signatures. He repeated, “I don’t support that. We need all the money we can get”.

Meanwhile, the manager appeared and applied the required signatures to the overnight delivery failed refund form.

Unfortunately, my attendant’s computer completely froze during turn off the junk mail fracas. I was asked to wait for another attendant amidst a now extensive line of customers awaiting service.

The computer continued in its frozen state while another postal service colleague offered to help. With overnight failure refund form signatures in hand, he began entering lots of data into his still working pc computer.

“Does anyone have $45 cash, he asked?”

Turning to me, “We don’t have much cash, so I will have to give you a Postal Service Money Order”. “Take it to a bank and they will accept it, just like cash.

Some might make you deposit it”.

I like the post office, but wonder what will become of it in 10 years time.

Gideon Rachman

After thousands of American diplomatic cables were leaked to the international press via WikiLeaks in 2010, Burns found himself an unexpected beneficiary. “A Caucasus Wedding”, a telegram he sent to the US state department in 2006 while he was ambassador to Russia, recounting a raucous three-day Dagestani wedding attended by Chechnya’s president Ramzan Kadyrov, was described as a minor classic of comic writing, its tone very much not what one might expect of a diplomatic cable.

“Cooks seemed to keep whole sheep and whole cows boiling in a cauldron somewhere, day and night, dumping disjointed fragments of the carcass on the tables, whenever someone entered the room,” Burns noted. “The alcohol consumption before, during and after this Muslim wedding was stupendous … There was also entertainment, although Gadzi’s main act, a Syrian-born singer named Avraam Russo, could not make it because he was shot a few days before the wedding.”

Catching up on a few photos from September’s Willy Street Festival:

Charlie Wells:

In a forthcoming study in the Journal of Marketing Research, Ms. Sussman found that even though people were theoretically earning 1% interest from their savings, they were willing to borrow money at much higher rates to keep their savings at a certain level.
 
 “I’m not at all saying people shouldn’t save,” says Ms. Sussman. “But even people with an appropriate liquidity cushion want to keep more money in their savings accounts because it makes them feel responsible, even though it might lead them to do these behaviors that are potentially economically costly.”

Albert Wenger:

There have been two fundamental scarcities in human history and we are now moving on to the third. Each time the scarcity shifted, due to a new technology, we had a massive dislocation. So yes, this time is the same, scarcity is shifting again and with it we are experiencing another such massive dislocation.
 
 The first scarcity to emerge was land. We started out as hunter gatherers and eventually developed planting and harvesting and domesticated animals. Agriculture is the first massive technological change. We were horrendously bad at agriculture at first — no surprise it was a brand new technology. If you haven’t done so already, I highly recommend reading Sapiens by Yuval Harari. He has a terrific set of chapters on the agricultural revolution that makes clear just how bad we were and how much worse people in early agrarian societies were off compared to their hunter gatherer ancestors.