The Post Office

I appreciate the Post Office.

Beyond delivering Christmas Cards, bills, junk mail and the occasional package, I find their personnel to be cheerful and helpful. I also use the post office for the occasional shipment, perhaps a lens sold on ebay.

And, so it was recently, that I shipped a used lens to a buyer in a major city. The buyer messaged me, requested and paid for overnight shipping.

Regrettably, the small box was not delivered the next day, nor, the next. Rather, it arrived three days after shipment, despite paying for overnight service.

“You can probably get a shipping refund”, so said a post receipt buyer’s message. Indeed. I returned to the post office’s website and found that while they would refund my shipping fees, collecting same required a visit to a nearby post office.

And, so it was, on a recent Wednesday that I journeyed to the nearest post office over lunch, expecting long lines and wasted time.

This time, however, there were three attendants and just one customer.

I was summoned to one of the attendants and sought my refund – receipt and tracking number in hand. “Oh, I have to have my manager approve that”. The Post Office is not in a great position to give money back. Wait, let’s see what happened here. Your box sat in Milwaukee for a day. They did not do their job. This should come out of their salary. People need to do their jobs. There’s no excuse for this”.

During this soliloquy, another customer appeared, this time a retiree seeking a form H-2412Mxd (I don’t recall the name), “the one that turns off junk mail”. “I am tired of receive all of this junk mail”.

My attendant responded: “that junk mail keeps your rates low. I don’t support turning it off”. Another attendant knew the form of which he spoke. Evidently rarely used, it required a photo copy and several signatures. He repeated, “I don’t support that. We need all the money we can get”.

Meanwhile, the manager appeared and applied the required signatures to the overnight delivery failed refund form.

Unfortunately, my attendant’s computer completely froze during turn off the junk mail fracas. I was asked to wait for another attendant amidst a now extensive line of customers awaiting service.

The computer continued in its frozen state while another postal service colleague offered to help. With overnight failure refund form signatures in hand, he began entering lots of data into his still working pc computer.

“Does anyone have $45 cash, he asked?”

Turning to me, “We don’t have much cash, so I will have to give you a Postal Service Money Order”. “Take it to a bank and they will accept it, just like cash.

Some might make you deposit it”.

I like the post office, but wonder what will become of it in 10 years time.

Lunch with the FT: Bill Burns

Gideon Rachman

After thousands of American diplomatic cables were leaked to the international press via WikiLeaks in 2010, Burns found himself an unexpected beneficiary. “A Caucasus Wedding”, a telegram he sent to the US state department in 2006 while he was ambassador to Russia, recounting a raucous three-day Dagestani wedding attended by Chechnya’s president Ramzan Kadyrov, was described as a minor classic of comic writing, its tone very much not what one might expect of a diplomatic cable.

“Cooks seemed to keep whole sheep and whole cows boiling in a cauldron somewhere, day and night, dumping disjointed fragments of the carcass on the tables, whenever someone entered the room,” Burns noted. “The alcohol consumption before, during and after this Muslim wedding was stupendous … There was also entertainment, although Gadzi’s main act, a Syrian-born singer named Avraam Russo, could not make it because he was shot a few days before the wedding.”

The Hidden Reasons People Spend Too Much

Charlie Wells:

In a forthcoming study in the Journal of Marketing Research, Ms. Sussman found that even though people were theoretically earning 1% interest from their savings, they were willing to borrow money at much higher rates to keep their savings at a certain level.
 
 “I’m not at all saying people shouldn’t save,” says Ms. Sussman. “But even people with an appropriate liquidity cushion want to keep more money in their savings accounts because it makes them feel responsible, even though it might lead them to do these behaviors that are potentially economically costly.”

Land, Capital, Attention: This Time it Is the Same

Albert Wenger:

There have been two fundamental scarcities in human history and we are now moving on to the third. Each time the scarcity shifted, due to a new technology, we had a massive dislocation. So yes, this time is the same, scarcity is shifting again and with it we are experiencing another such massive dislocation.
 
 The first scarcity to emerge was land. We started out as hunter gatherers and eventually developed planting and harvesting and domesticated animals. Agriculture is the first massive technological change. We were horrendously bad at agriculture at first — no surprise it was a brand new technology. If you haven’t done so already, I highly recommend reading Sapiens by Yuval Harari. He has a terrific set of chapters on the agricultural revolution that makes clear just how bad we were and how much worse people in early agrarian societies were off compared to their hunter gatherer ancestors.

On the Reformation

Joseph Loconte:

Luther also benefited from the era’s discontent: The entanglement of church and state had compromised the spiritual aims of the Catholic Church. Pope Leo X, a kingpin of the powerful Medici family—described by historian Roland Bainton as “elegant and indolent as a Persian cat”—embodied the problem. Luther attacked his policy of indulgences, cash payments in exchange for forgiveness for souls suffering in purgatory.

Leo offered indulgences to finance a new St. Peter’s Church in Rome. The proclamation by church officials—“as soon as the coin in the coffer rings, the soul from purgatory springs”—set Luther ablaze. “Why does not the pope,” he demanded, “whose wealth today is greater than the wealth of the richest Crassus, build the basilica of St. Peter with his own money rather than with the money of poor believers?”

Luther’s challenge might easily have collapsed, however, had he not lived when European territories were acquiring national identities: Germany, France, Spain, Portugal and England. Because the church was the largest landowner in Europe, rulers could seldom avoid a papal dispute over revenue. Luther escaped the hangman’s noose in part because he won the backing of a German prince fed up with Rome. But most important, Luther succeeded because he tapped into the root of revolutionary change: the human desire to know God.

Medieval Catholicism had reduced a vibrant faith to rituals and obligations, mediated by church authorities and performed under the threat of corporal punishment. Luther’s breakthrough was a spiritual achievement: a return to a gospel of grace that brought the believer into a relationship with Jesus. “What man is there whose heart, upon hearing these things, will not rejoice to its depth, and when receiving such comfort will not grow tender so that he will love Christ as he never could by means of any laws or works?” he wrote.

Here is Luther’s contribution to the modern world: a doctrine of freedom of conscience, rooted in a religious view of human nature and the nature of belief. “For faith is a free work, to which no one can be forced. Nay, it is a divine work, done in the Spirit, certainly not a matter which outward authority should compel or create.”

Sports über alles, a remarkable (rare) work of journalism

Bob McGinn:

The majority of fans think the Packers can do no wrong, or at the very least deserve the benefit of every doubt. The team’s decision-makers are well aware of this, and thus are able to make whatever moves they want confident they will be supported in the court of public opinion and by the largely benign media corps in Wisconsin.

….

On Monday morning, McCarthy didn’t answer directly when asked when he learned of the criminal charges from domestic violence incidents faced by Guion.

McCarthy used the word “garbage” to describe his reaction to the impeccably reported, balanced account.

On Monday afternoon, the Journal Sentinel’s Michael Cohen, one of the two writers on the Guion story, was on the sidelines covering practice. Rob Davis, the team’s director of player engagement since 2008, continually gestured and stared in Cohen’s direction.

When Cohen was looking down at his roster taking player attendance, Davis came over and placed his head about a foot from Cohen’s head. Startled, Cohen introduced himself to Davis and extended his hand.

“No, we haven’t met,” said Davis, refusing to shake Cohen’s hand. “And I don’t want to know you.”

Later, Davis told me he confused Cohen with another reporter. That’s a reporter he has known for about 20 years and outweighs Cohen by at least 50 pounds.

“I got nothing to say about that,” said Davis. “I wasn’t messing with him … why would I be angry? I’ve got nothing to be angry about.”

Davis, a one-time bouncer for Dennis Rodman, is part of the team’s inner circle and a first contact for players, wives and girlfriends on all types of issues. One interpretation is Davis bullied Cohen, and in a league with many anti-bullying initiatives his actions were regrettable, to say the least.

It’s possible the Packers’ three top decision-makers won’t comment specifically because they’re embarrassed about their vetting practices.

Not a few years ago, a Madison area reporter covering the University of Wisconsin Badgers football team was banished to covering the Milwaukee Brewers after asking what I considered rather mild questions.

It is important to remember that we support this directly and indirectly via tickets, cable tv, advertising and stadium taxes.

Fiscal indulgences play a role as well.

RIP, Grantland.

Of course, this pales in comparison to Madison’s long term disastrous reading results, another matter that lacks attention.

Madison’s Water Gey$er

Madison citizens paying (and reading) their water bills likely noticed not insignificant price increases, along with the change from semi-annual billing to monthly invoices….

I thought it time to see how much our rates have increased and compare that information to per capita income and property tax growth.

I emailed water@cityofmadison.com:

Hi:

I hope that you are well.

I am writing to request historical information on Madison water/sewer bills (annual median and average residential costs), operating budgets and the debt supported by those payments from 1995 to 2015.

Thanks much and best wishes,

Jim

Michael Dailey and others kindly provided data, displayed in the chart below.

Madison, WI water price increases 1995-2015

Madison, WI per capita income 1995-2015

Madison, WI property taxes 1998-2015

Per capita income data via the Bureau of Economic Analysis.

Historic inflation rates.

City of Madison budget information.

Extra Credit 1.

While compiling data, I wondered how water rates might vary across the “sprout belt”, that is, Ann Arbor to Madison to Boulder. Ann Arbor’s water rates were not easily found…

Boulder’s 2015 “utility rate increase PDF” features a “Bezos chart”.

Boulder's Bezo's Chart

Extra Credit 2:

Mr. Dailey also provided borrowing information:

There have not been very many so it is easiest to just list them out…

2003 $3,505,710

2006 $8,725,000

2008 $11,195,000

2010 $13,135,000

2012 $9,500,000

2014 $9,645,000

This is borrowing for the Sewer Utility for the given year. We typically borrow every other year now. Payback is typically 15 year.

Clash in the name of care

Jenn Abelson, Jonathan Saltzman, Liz Kowalczyk and editor Scott Allen.:

Wood, chief of MGH’s orthopedic spine service at the time and a nationally renowned practitioner in his specialty, is a confident, veteran surgeon. He would need all of his talent and confidence this day, and then some, as he planned to tackle two complicated spinal surgeries over the next many hours — two patients, two operating rooms, moving back and forth from one to the other, focusing on the challenging tasks that demanded his special skills, leaving the other work to a general surgeon, who assisted briefly, and two surgeons in training.
 
 In medicine it is called concurrent surgery, and the practice is hardly unique to Wood or MGH. It is allowed in some form at many prestigious hospitals, limited or banned at many others. Hospitals that permit double-booking consider it an efficient way to deploy the talents of their most in-demand specialists while reducing wasted operating room time.
 
 For patients, however, it can come as an unsettling surprise — especially when things go wrong.
 
 Waiting for Wood in operating room 72 that day in 2012 was Tony Meng, a 41-year-old father of two from Westwood who had been diagnosed that summer with a serious degenerative condition that constricted his spinal cord, causing pain, tingling, and numbness. To relieve the symptoms, the surgeon would have to slice through the front of Meng’s neck, navigate around arteries that supply blood to the brain, and remove parts of his vertebrae.