My trip was significantly less copacetic – due to “fog” (read: noxious pollution) at Pudong no planes were landing. Our evening flight was cancelled, and the the next day’s flight delayed three or four hours. We ended up circling in Shanghai, landing in Hangzhou first, deplaning, and only later flying back to Shanghai. Total trip time: 23 hours.
I observed in my flight mates a similar kind of resignation that you saw – but I don’t think it is due to any sort of calmness. Instead I saw a powerlessness in front of authority. Again and again people on the plane turned to me and asked me to call my embassy – saying “they will pay attention to you. But they don’t care about us Chinese”. One passenger (shanghainese) demanded that they hurry us to Shanghai because we had so many foreigners on the plane, and it was a major loss of face for China. The awareness and sensitivity to the poor treatment of local travelers reached a fever pitch when the biscuits and water came to us as we cooled our heels in Hangzhou. One passenger erupted in fury “Where did that Japanese tour group go? Have you given them better food? Have you given them *noodles*? How dare you!”
(The gate attendant’s response is a topic for a whole other post. She, a young and pretty woman with trendy heavy glasses and a bejeweled mobile phone, turned to the angry passenger and said “of course we haven’t given the Japanese noodles! We will never forget the Nanjing Massacre!”….)