Herb Kelleher on the survival of an airline; a recent talk to Southwest’s Senior Leaders:

In a wide ranging discourse on the current state of affairs in the airline industry, Herb?s talk was packed with historical truths and current observations based on over 35 years of industry experience. Here is a synopsis of his remarks.

• As an airline executive, his prime goal and proudest accomplishment has been job security for the People of Southwest.
• Nothing is as injurious to one?s quality of life as a layoff or furlough.
• In spite of being in one of the worst businesses in the history of business, Southwest has prospered because of its People.