Udell Chat with U of Michigan’s Wilkin regarding the Google Scanning Deal

Jon Udell:

My guest for this week’s podcast is John Wilkin. He’s the director of the University of Michigan Library’s technology department, and coordinator of the library’s joint digitization project with Google. It’s been two years since Google began partnering with the University of Michigan and with other libraries, including Harvard and the New York Public Library. In this conversation we talk about the UM’s earlier (and still-ongoing) efforts to digitize its 7-million-volume library, about how the partnership with Google has radically accelerated that process, and about what this is all going to mean for libraries, for publishers, for Google, and for all of us. …

The Google Library deals have been controversial (rightly so). The UW-Madison also has a deal with Google.

Top 10 2006 Books via the NYT Book Review

NY Times:

Fiction & Non-Fiction. The list includes Rory Stewart’s excellent: The Places in Between:

You are the first tourist in Afghanistan,” Stewart, a young Scotsman, was warned by an Afghan official before commencing the journey recounted in this splendid book. “It is mid-winter – there are three meters of snow on the high passes, there are wolves, and this is a war. You will die, I can guarantee.” Stewart, thankfully, did not die, and his report on his adventures – walking across Afghanistan in January of 2002, shortly after the fall of the Taliban – belongs with the masterpieces of the travel genre. Stewart may be foolhardy, but on the page he is a terrific companion: smart, compassionate and human. His book cracks open a fascinating, blasted world miles away from the newspaper headlines.

Tesla Road Test

Dan Neil:

But I can tell you, even from my brief spin in this dog-eared prototype, the Tesla Roadster delivers on its promise, which might be summarized as “stupid fun for smart people.” I think the Latin translation of same should appear on the company crest.


It takes a slight leg hoist and wriggle to get into the car and strap yourself into the thin carbon shell of a seat — a holdover from the Lotus Elise on which the car is based. The seat will change in the production car since its narrow width doesn’t exactly accommodate “American butts,” according Mike Harrigan, Tesla vice president of marketing.

Revive Care Packages?

Lessig:

I may spend too much time thinking about this, but how is it one reverses the hatred of a people after war? WWII was no doubt very different. But interestingly, Germans talk about this a lot — about the brilliance in the American strategy after the war to rebuild (what we weirdly call) “friendship” between the German and American people.

That strategy had a government component (2% of the GDP spent on the Marshall Plan) and a private component. The private component came largely through the delivery of “CARE Packages.” As described on CARE’s website, these packages were originally surplus food packs initially prepared to support a US invasion of Japan. Americans were invited to send these packages to victims of the War. Eventually, over 100,000,000 packages were sent by Americans over the next two decades, first in Europe, then throughout the world.

A German friend this afternoon was recounting this story to me — he too is obsessed with how to reduce Iraqi anger. But the part he emphasized that I had missed originally was how significant it was to Germans to know that these packages were sent by ordinary Americans. It wasn’t the government sending government aid; it was American volunteers taking time to personalize an act of giving.

A good idea.

The End of Risk Pooling

John Robb:

Another sign that we are increasingly on our own. The insurance industry is rapidly (and inexorably) eliminating the idea of risk pooling:

As insurers use the new techniques to get ever-more-refined estimates of what individual policyholders are likely to cost in the future, they may be tempted to charge people closer and closer to full freight for treating an illness or rebuilding a fire-damaged home. Then even those who benefited from the end of cross-subsidies could see their rates go up as they effectively are asked to pay their own way, rather than share the cost by pooling with others.

The Economist has more.

As goes Peoria (Plano?)….

Virginia Postrel:

Plano does represent the New Economy, built on skilled, creative people. But it fits neither Brooks’s emphasis on bohemianism among the professional classes nor Richard Florida’s new industrial policy prescribing groovy uptowns with lots of gays. As Harvard economist Edward Glaeser wrote in a review of Florida’s The Rise of the Creative Class: “I’ve studied a lot of creative people. Most of them like what most well-off people like—big suburban lots with easy commutes by automobile and safe streets and good schools and low taxes. . . . Plano, Texas was the most successful skilled city in the 1990s (measured by population growth)—it’s not exactly a Bohemian paradise.”

In fact, Plano boomed because it’s cheap—the Stein Mart of towns. It allows residents to live a scaled-up, globalized version of the family-centered life of the postwar suburbs, a twenty-first-century Wonder Years. While you can find a $7 million estate in Plano, you can also buy a perfectly reasonable vintage ranch house, possibly with a pool, for less than $200,000. From that address, you can send your kids to excellent public schools. By contrast, on Kaus’s modest street in Venice, a tiny two-bedroom, one-bath bungalow was recently on the market for $754,000, making it one of the cheapest houses in the area (and the schools are lousy).

Plano is the home of Frito-Lay, EDS, JC Penney, Cadbury Schweppes, Ericsson, among others.

Polar opposite districts top nation in turnout

Craig Gilbert:

Jim Sensenbrenner’s (5th) constituents would seem to have little in common with Tammy Baldwin’s (3rd) constituents.


Sensenbrenner’s heavily suburban U.S. House district is the state’s most conservative. Baldwin’s, anchored in Madison, may be its most liberal.


But voters in both places have come to share a striking distinction: They flock to the polls in greater numbers than voters almost anywhere else in the country.


More than 314,000 people voted in the Republican Sensenbrenner’s 5th District on Nov. 7, and more than 304,000 voted in the Democrat Baldwin’s 2nd District.


Only two congressional districts in the nation produced more votes, and both are at-large, statewide seats (Montana and South Dakota) that have a lot more people than other districts.

Extraordinary Service in an Era of Low Expectations

My cell phone rang, displaying an unknown number while driving home from a Thanksgiving trip via the airport. Shannon from Milwaukee’s fine airline – Midwest – called to say that one of her coworkers found homework in the seatback of the plane we just vacated. She thought it important and wanted to know if we had a FedEx number so she could send us the missing homework via an overnight package.

Let’s just ponder this customer service outlier, or “black swan [more]” for a moment. We live in an era of low expectations:

  • Politics: Meet the New Boss, Same as the Old Boss:

    But Ms. Pelosi’s damage to herself was already done. The well-known shortcomings of Mr. Murtha were broadcast for all to see — from his quid-pro-quo addiction to moneyed lobbyists to the grainy government tape of his involvement in the Abscam scandal a generation ago. The resurrected tape — feasted upon by Pelosi enemies — shows how Mr. Murtha narrowly survived as an unindicted co-conspirator, admittedly tempted but finally rebuffing a bribe offer: “I’m not interested — at this point.

  • Black Friday retail tactics:

    In Lewis Center, Ohio, near Columbus, Cindy Milsap, 43, and her daughter, Ashley, 20, woke up before dawn to drive to the nearby Wal-Mart Supercenter, which advertised a 52-inch high-definition television for $474. “We don’t really need a new TV, Ms. Milsap said. “But at that price? C’mon.”

    But the bargain eluded them. The “limited quantity” in the ad, she said, was three TVs — all sold by the time the pair arrived.

    Those customers left in peace.

  • The oxymoron that is “airline service“:

    With overcrowded airplanes, little civility in dress or demeanor of passengers, few meals, fewer amenities, industrywide salary cuts of epic proportions, and (the worst sin of all) airlines canceling pension plans because they’ve robbed the fund of hundreds of millions, far too many of America’s airline employees are shell shocked, depressed, disillusioned and resentful. In effect, we’re now an industry full of employees going through post-traumatic stress and wondering why we ever thought it was fun.

    And that, in a nutshell, equates to bad and inattentive service with a “who cares” attitude. Morale, in other words, is the key, and it’s in precious short supply today.

  • 2006 Airline Quality Rating website.

I remain astonished that a Midwest employee cleaning the plane found said homework, took the time to give it to someone who could find the owner, lookup their contact information, make a call, obtain the shipping information, place the papers in a FedEx package and send it our way. Everyone involved must actually care about the customer. What a concept. I hope that these words, in some small way encourage others to fly Midwest. There is indeed, no better care in the air.