Category: Culture

RIP: Cash Registers?

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Green Tea. Salad. Oatmeal. Soup. Fruit. Yogurt. Bacon Cheddar Muffin (caught my eye at a sprout style coffee shop, but not for me). These are just a few of the items I’ve purchased when on travel using increasingly popular iPad “cash registers”. Interacting with them more frequently, I’ve begun to catalog installations and reflect on their use.

The term “cash register” [wikipedia] understates much of what the iPad and the supporting cloud software is actually doing. I often ask the attendant or proprietor how they like the iPad + software combination. The most popular response – admittedly, unscientific – is the ease with which they can manage their products and prices. One manager mentioned how difficult it was to reconfigure pricing and products on their previous Windows based “cash register”.

Apps + Cloud

The examples I’ve witnessed use a “cloud” based service: NCR “Silver”, Square and ShopKeep to name a few. The proprietor configures and manages the POS (“Point of Sale”) iPad system from a browser or a management app. Changes are often available immediately. The iPad provides a fast, touch interface to cloud-based data processing. In some ways, this phenomena is a return to the client/server era of the 1990’s.

Google Trends “iPad POS”

Google Trends “iPad Cash Register”

Productivity

I observed a number of clients selecting their contact record to tag a purchase for the store’s affinity program.

This points out another benefit of iPad Point of Sale Apps: clients can often enter or update their own information, saving staff time. The iPad stands quickly rotate so that the customer can complete their information and request a receipt – via email.

I observed one cafe with “black box” 7″ tablets tied to a POS system. Presumably we will see more payment service bundling, particularly from Google, Amazon and others.

But…..

“The cloud is not perfect, it’s not for everyone” – so said the owner of a multi-generation successful restaurant – still using traditional cash registers. I asked this fellow if he considered an iPad cash register app/service?

“You know, the cloud has flaws from privacy to business risk. I’ve looked and looked (and looked) for an iPad POS app that keeps my data local and have yet to find one. I want to control my data.”

Opportunities:

Software
One can imagine many interesting business and service combinations from banking, crm, delivery and ibeacons. New user experiences will emerge, perhaps including “frictionless” purchases via emerging credential services ala Touch ID.

iPad POS system growth is yet another indicator of the iOS eco-system’s strong developer appeal.

Hardware
The next logical step is to eliminate – or make irrelevant – the physical “cash register”, moving the order and payment process to the client’s device such as a smartphone and/or iPad. Perhaps the POS vendors, or one of the eco-system platforms will create and grow a pervasive location aware payment service that interacts with iBeacon-style devices.

Cloud Financial Data
I concur with the proprietor concerned about cloud financial data.

On a related personal data matter, I recently contacted Automatic to see if I might use their auto data tracking device and app without moving all of my information to their services (and “business partners”). I received this response:

This is technically possible, but not as easily done. As long as you have a data plan on your phone, it will upload data to our servers for processing. The only way to prevent it entirely is to not be connected to the internet at all. You’ll still need to connect initially to create an account for the setup process though.

Without an internet connection, trip recording may not work flawlessly all the time as some of it is dependent on our servers for processing. You won’t be able to install any firmware updates for the Link and other features of Automatic won’t work without a connection. Check out this topic in our Community for more information. http://community.automatic.com/automatic/topics/requiring_mobile_data_gps

-Ani
Customer Success

An optimist, I am hopeful that we will see more user controlled data options, soon.

Destiny
I suspect within 5 years (3?) the iPad cash register app model will be old news, largely replaced by location aware client devices.

Notes: The photos above were taken with my iPhone 5s, with the exception of the first, which was taken with my Sigma DP2m. The wood iPad POS stand was my favorite. It was found in a rather high-rent tea cafe.

Tales of the Unexpected

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Andrew Haldane (PDF):

For almost a century, the world of economics and finance has been dominated by randomness. Much of modern economic theory describes behaviour by a random walk, whether financial behaviour such as asset prices (Cochrane (2001)) or economic behaviour such as consumption (Hall (1978)). Much of modern econometric theory is likewise underpinned by the assumption of randomness in variables and estimated error terms (Hayashi (2000)).


But as Nassim Taleb reminded us, it is possible to be Fooled by Randomness (Taleb (2001)). For Taleb, the origin of this mistake was the ubiquity in economics and finance of a particular way of describing the distribution of possible real world outcomes. For non-nerds, this distribution is often called the bell-curve. For nerds, it is the normal distribution. For nerds who like to show-off, the distribution is Gaussian.


The normal distribution provides a beguilingly simple description of the world. Outcomes lie symmetrically around the mean, with a probability that steadily decays. It is well-known that repeated games of chance deliver random outcomes in line with this distribution: tosses of a fair coin, sampling of coloured balls from a jam-jar, bets on a lottery number, games of paper/scissors/stone. Or have you been fooled by randomness?


In 2005, Takashi Hashiyama faced a dilemma. As CEO of Japanese electronics corporation


Maspro Denkoh, he was selling the company’s collection of Impressionist paintings, including pieces by Ce?zanne and van Gogh. But he was undecided between the two leading houses vying to host the auction, Christie’s and Sotheby’s. He left the decision to chance: the two houses would engage in a winner-takes-all game of paper/scissors/stone.


Recognising it as a game of chance, Sotheby’s randomly played “paper”. Christie’s took a different tack. They employed two strategic game-theorists – the 11-year old twin daughters of their international director Nicholas Maclean. The girls played “scissors”. This was no random choice. Knowing “stone” was the most obvious move, the girls expected their opponents to play “paper”. “Scissors” earned Christie’s millions of dollars in commission.

Black Swan? A Blackberry Store

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I snapped this photo in Charlotte while quickly changing planes recently. Its presence caused me to do an about face as I had not previously seen a Blackberry branded retail store – nor did I ever expect to encounter such a place.

RIM was once a high flyer, but, via this informative Horace Dediu chart, has been unable to address the iPhone led smartphone disruption.

Black Swan Theory.

Brian S. Hall has been following the Smartphone wars for some time.

Accidentally Released – and Incredibly Embarrassing – Documents Show How Goldman et al Engaged in ‘Naked Short Selling’

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Matt Taibbi:

A quick primer on what naked short selling is. First of all, short selling, which is a completely legal and even beneficial activity, is when an investor bets that the value of a stock will decline. You do this by first borrowing and then selling the stock at its current price, then returning the stock to your original lender after the price has gone down. You then earn a profit on the difference between the original price and the new, lower price.



What matters here is the technical issue of how you borrow the stock. Typically, if you’re a hedge fund and you want to short a company, you go to some big-shot investment bank like Goldman or Morgan Stanley and place the order. They then go out into the world, find the shares of the stock you want to short, borrow them for you, then physically settle the trade later.



But sometimes it’s not easy to find those shares to borrow. Sometimes the shares are controlled by investors who might have no interest in lending them out. Sometimes there’s such scarcity of borrowable shares that banks/brokers like Goldman have to pay a fee just to borrow the stock.



These hard-to-borrow stocks, stocks that cost money to borrow, are called negative rebate stocks. In some cases, these negative rebate stocks cost so much just to borrow that a short-seller would need to see a real price drop of 35 percent in the stock just to break even. So how do you short a stock when you can’t find shares to borrow? Well, one solution is, you don’t even bother to borrow them. And then, when the trade is done, you don’t bother to deliver them. You just do the trade anyway without physically locating the stock.

Kodak Files for Bankruptcy Protection

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IT WAS the Apple of its era. Just like the late Steve Jobs with computers and music-players, George Eastman (pictured below behind the camera, with Thomas Edison) did not invent the camera and photographic development. But he simplified the technology. He outmaneuvered rivals. And he marketed his products in novel ways.



Yet the empire Eastman started to build at the end of the 19th century, and which dominated the 20th, did not last long into the 21st century. On January 18th Eastman Kodak filed for Chapter 11 bankruptcy protection in New York. The firm was laid low by the rapid shift to digital photography and away from film, where Kodak once earned 70% margins and enjoyed a 90% market share in America.



These handsome profits meant that the firm could invest huge sums in research and development. Yet ironically, extensive R&D contributed to Kodak’s undoing, since the firm ended up pioneering the very digital cameras that went on to kill its core business. The profits also allowed Kodak to be a generous and caring company for generations of employees in Rochester (New York), where it is based, and beyond. This, too, added to its troubles, since its pension obligations left it with less capital to diversify or invest in promising areas that might have saved it.

Kodak’s icons.

The Rise of the Craft Film

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Steven Walsh:

Before prohibition the seaside landscape of beer was flourishing. Variety was truly the spice of life, and every locale had its own. Styles traveled from the old world, and were enjoyed in the new. Then the 21st amendment happened, and the fields were burned, and salted. A once flourishing industry was destroyed, and all that remained was a weakened few. Before the microbrew revolution, 3 players came to dominate the entire empire. The feudal consumer was left to choose between three piss colored lagers all tasting exactly the same. They obtained these thrones through a brutal war. Expensive marketing budgets boasted a generic flavor that was at best, not offensive. As large corporations tend to do, the players got big, and they earned power. They used this power to influence policy in an effort to maintain their oligopolistic positions.



It’s hard for me not to draw parallel lines between Hollywood today, and big beer. Today only 6 studios produce nearly the entirety of our big screen entertainment. Much like beer they rely on marketing to drive their product. A script can be great, but if a studio can’t find a sure way to market it, it’s dead. The result is a series of the same movies over and over again. We put up with these movies, because when we go to the theatres, much like the bars of yesterday… there just aren’t any other choices. There is something happening though. The home-brewers are starting to talk to each other!

Dems’ SOPA support risky in 2012

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Ryan Rainey:

The technology industry might be crucial for the economy of Wisconsin’s second-largest city, but our congressional delegation has been reluctant to heavily contribute to the debate about SOPA and PIPA. It took until Wednesday’s online “blackout,” in which The Badger Herald participated, for Madison’s own Democratic Rep. Tammy Baldwin to release a statement announcing she would not support the legislation.

Last Tuesday, Baldwin’s press representative said she had “some reservations” about the legislation. Baldwin still was staying unusually quiet about the issue.

Baldwin has rightfully earned her title as one of the most effective progressive voices in the House of Representatives. However, her reluctance to be one of the major progressive voices to come out early against SOPA and PIPA exposes several important aspects of her position in Congress, her campaign for Senate and the disappointing representation of Congress’ Democratic caucus.

Ever since her first Congressional victory in the 1990s, Baldwin has essentially been a shoo-in to win Wisconsin’s 2nd Congressional District. Still, she needs donations to keep her biannual campaigns afloat, and she predictably receives large donations from trade unions and equal rights advocacy groups.

A brief scan of the history of donations to Baldwin’s campaign committee might explain her reluctance to oppose SOPA immediately. In 2010, the National Cable and Telecommunications Association donated $10,000 to Baldwin’s campaign, tying it with three other unions as the top donor to the Baldwin campaign. Unsurprisingly, the NCTA is one of the many organizations affiliated with the entertainment industry that supports SOPA.

Nuburgring

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Raphael Orlove:

It’s hard to wrap your head around the size and complexity of the gearhead Mecca, the Nürburgring. Made by the people at Carbuzz UK, this is all the info you need to prepare yourself for your next Bridge-to-Gantry Hajj.


When an English journalist visited the track for its opening race in 1928 he remarked, “it seemed as if a reeling, drunken giant had been sent out to determine the route.” If that alone doesn’t make you want to get out to the longest permanent racetrack in the world, then this visual breakdown of all of its narrow, twisting, deadly glory will.